Phlebotomy CPT Practice Test Chapter 1 Quiz 2025

Last Updated on April 17, 2025

Phlebotomy Practice Test Chapter 1 Quiz Questions Answers. This test is designed for Certified Phlebotomy Technician (CPT). This chapter introduces the role of the phlebotomist in delivering healthcare. It includes information about the phlebotomist’s duties in several healthcare settings.

Additionally, it provides a brief overview of various disciplines within the healthcare field, including the medical laboratory. The chapter also describes the governmental agencies that regulate the collection, handling, and testing of specimens.

Phlebotomy Practice Test Chapter 1

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Phlebotomy Practice Test Chapter 1

CPT - Phlebotomy Practice Test
Chapter 1: Phlebotomy and Healthcare
Total Items: 26
Time Limit: NA

1 / 26

1) CLIA classifies laboratories based on

A) number of tests performed

B) complexity of tests performed

C) number of employees

D) size of the laboratory

2 / 26

2) Which of the following would least likely be the role of a phlebotomist?

A) interpretation of provider orders for laboratory testing

B) assisting other healthcare professionals with specimen collection

C) providing laboratory test results to ordering provider

D) performing high complexity laboratory tests

3 / 26

3) A hospitalized patient only speaks Spanish, and the phlebotomist does not understand the language. What is the correct next step?

A) Ask another patient to translate

B) Proceed with the blood collection

C) Use hand gestures to get consent

D) Delay the draw and find a qualified interpreter

4 / 26

4) Barriers that can interfere with clear communication include all of these except

A) pain or discomfort

B) fear and anxiety

C) television viewing

D) eye contact

5 / 26

5) The diagnosis and treatment of conditions pertaining to the heart and circulatory system are the functions of which medical specialty?

A) Anesthesiology

B) Respiratory therapy

C) Cardiology

D) Electroencephalography

6 / 26

6) Which of the following is not a phlebotomist’s duty?

A) Aseptic procedures

B) Venipuncture

C) Surgery assistance

D) Dermal/Capillary puncture

7 / 26

7) A home visit patient becomes agitated and refuses to have blood drawn, using aggressive language. What is the most appropriate response from the phlebotomist?

A) Call the police

B) Argue with the patient

C) Leave without responding

D) Remain calm, explain the process, and offer to reschedule

8 / 26

8) A phlebotomist enters a patient's room but realizes the patient only speaks Spanish. What should the phlebotomist do?

A) Proceed with the blood draw anyway

B) Get a qualified interpreter before proceeding

C) Use hand gestures to communicate

D) Ask the patient to write down what they mean

9 / 26

9) A patient has waited 25 minutes for a blood draw during her lunch break. What is the best action a phlebotomist should take to provide good customer service?

A) Tell the patient it's not your fault

B) Ask the patient to come back later

C) Apologize for the wait and complete the draw professionally

D) Ignore the delay and proceed with the draw

10 / 26

10) In some facilities, phlebotomists are trained as patient care technicians with duties that include which of the following? (Choose all that apply.)

A) CPR

B) ECG

C) Patient transport

D) Basic first aid

11 / 26

11) Which specialty uses ionizing radiation to produce diagnostic images?

A) Surgery

B) Orthopedics

C) Pathology

D) Nuclear medicine

12 / 26

12) Which specialty recommends treatment plans based on therapeutic drug monitoring results from the laboratory?

A) Radiology

B) Nuclear medicine

C) Surgery

D) Pharmacy

13 / 26

13) Cross-matching of donated blood with a recipient is the function of

A) histology

B) immunohematology

C) immunology

D) cytology

14 / 26

14) The assessment and treatment of breathing disorders are the functions of which medical specialty?

A) Endocrinology

B) Diagnostic imaging

C) Respiratory care

D) Physical therapy

15 / 26

15) Which of the following is the fastest-growing type of facility that provides job opportunities for phlebotomists?

A) Home healthcare

B) Ambulatory care centers

C) Insurance companies

D) Physician offices

16 / 26

16) A college dean who wants to offer a phlebotomy training program would seek approval from which organization that sets standards for phlebotomy training programs?

A) CAP

B) OSHA

C) NAACLS

D) CLSI

17 / 26

17) Surgically removed body tissues are prepared and stained by

A) hematologists

B) histologists

C) tissuologists

D) cytologists

18 / 26

18) A phlebotomist’s role may include which of the following? (Choose all that apply.)

A) delivering specimens to appropriate laboratory sections

B) packaging specimens for transport

C) blood donor collection (with additional training)

D) instructing patients on non-blood specimen collection

19 / 26

19) A phlebotomist may perform which level of testing? (Choose all that apply.)

A) Moderate Complexity Testing

B) High Complexity Testing

C) Waived Testing

20 / 26

20) Customer service would least likely include

A) common courtesy

B) flexibility

C) complexity

D) professionalism

21 / 26

21) Prepared body tissues are examined and a diagnosis is made by

A) histologists

B) pathologists

C) tissuologists

D) cytologists

22 / 26

22) A patient is having blood work done during her lunch break and has waited 25 minutes. What should a phlebotomist do to provide good customer service?

A) Apologize sincerely and complete the draw quickly and professionally

B) Tell her to come another day

C) Explain how busy the lab is and ignore her frustration

D) Ask her to calm down and wait quietly

23 / 26

23) The study of the body’s resistance to disease is the function of

A) histology

B) microbiology

C) clinical chemistry

D) immunology

24 / 26

24) Evaluate which of the following scenarios would best contribute to customer satisfaction.

A) A medical assistant is always dressed in the latest fashions and jewelry.

B) A healthcare worker encounters a lost visitor and assists this person to his destination.

C) A phlebotomist fumbles with equipment assembly prior to the blood collection procedure.

D) A medical office receptionist tells a patient to “have a seat” without making eye contact.

25 / 26

25) Restoration of maximum movement and functional ability is the purpose of

A) physical therapy

B) respiratory therapy

C) occupational therapy

D) orthopedics

26 / 26

26) A home-visit patient becomes angry and refuses a blood draw, saying it’s not helping and yelling insults. How should the phlebotomist respond?

A) Threaten to report the patient

B) Argue with the patient

C) Stay calm, acknowledge the patient’s feelings, and offer to reschedule

D) Leave immediately without saying anything

Your score is

See also:

FREE Phlebotomy Practice Test 2025 Official Study Guide [PDF]