Phlebotomy CPT Practice Test Chapter 1 Quiz 2025

Last Updated on April 17, 2025

Phlebotomy Practice Test Chapter 1 Quiz Questions Answers. This test is designed for Certified Phlebotomy Technician (CPT). This chapter introduces the role of the phlebotomist in delivering healthcare. It includes information about the phlebotomist’s duties in several healthcare settings.

Additionally, it provides a brief overview of various disciplines within the healthcare field, including the medical laboratory. The chapter also describes the governmental agencies that regulate the collection, handling, and testing of specimens.

Phlebotomy Practice Test Chapter 1

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Phlebotomy Practice Test Chapter 1

CPT - Phlebotomy Practice Test
Chapter 1: Phlebotomy and Healthcare
Total Items: 26
Time Limit: NA

1 / 26

1) Which of the following would least likely be the role of a phlebotomist?

A) performing high complexity laboratory tests

B) providing laboratory test results to ordering provider

C) interpretation of provider orders for laboratory testing

D) assisting other healthcare professionals with specimen collection

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2) Cross-matching of donated blood with a recipient is the function of

A) immunology

B) histology

C) immunohematology

D) cytology

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3) A home visit patient becomes agitated and refuses to have blood drawn, using aggressive language. What is the most appropriate response from the phlebotomist?

A) Argue with the patient

B) Remain calm, explain the process, and offer to reschedule

C) Leave without responding

D) Call the police

4 / 26

4) Which specialty recommends treatment plans based on therapeutic drug monitoring results from the laboratory?

A) Pharmacy

B) Nuclear medicine

C) Radiology

D) Surgery

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5) The diagnosis and treatment of conditions pertaining to the heart and circulatory system are the functions of which medical specialty?

A) Anesthesiology

B) Respiratory therapy

C) Cardiology

D) Electroencephalography

6 / 26

6) A phlebotomist may perform which level of testing? (Choose all that apply.)

A) High Complexity Testing

B) Waived Testing

C) Moderate Complexity Testing

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7) A hospitalized patient only speaks Spanish, and the phlebotomist does not understand the language. What is the correct next step?

A) Proceed with the blood collection

B) Ask another patient to translate

C) Delay the draw and find a qualified interpreter

D) Use hand gestures to get consent

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8) Which specialty uses ionizing radiation to produce diagnostic images?

A) Surgery

B) Orthopedics

C) Pathology

D) Nuclear medicine

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9) Which of the following is not a phlebotomist’s duty?

A) Aseptic procedures

B) Venipuncture

C) Dermal/Capillary puncture

D) Surgery assistance

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10) A phlebotomist enters a patient's room but realizes the patient only speaks Spanish. What should the phlebotomist do?

A) Proceed with the blood draw anyway

B) Use hand gestures to communicate

C) Ask the patient to write down what they mean

D) Get a qualified interpreter before proceeding

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11) Barriers that can interfere with clear communication include all of these except

A) television viewing

B) eye contact

C) pain or discomfort

D) fear and anxiety

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12) A home-visit patient becomes angry and refuses a blood draw, saying it’s not helping and yelling insults. How should the phlebotomist respond?

A) Argue with the patient

B) Leave immediately without saying anything

C) Threaten to report the patient

D) Stay calm, acknowledge the patient’s feelings, and offer to reschedule

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13) CLIA classifies laboratories based on

A) complexity of tests performed

B) size of the laboratory

C) number of tests performed

D) number of employees

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14) A phlebotomist’s role may include which of the following? (Choose all that apply.)

A) instructing patients on non-blood specimen collection

B) packaging specimens for transport

C) blood donor collection (with additional training)

D) delivering specimens to appropriate laboratory sections

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15) A patient is having blood work done during her lunch break and has waited 25 minutes. What should a phlebotomist do to provide good customer service?

A) Explain how busy the lab is and ignore her frustration

B) Tell her to come another day

C) Apologize sincerely and complete the draw quickly and professionally

D) Ask her to calm down and wait quietly

16 / 26

16) A patient has waited 25 minutes for a blood draw during her lunch break. What is the best action a phlebotomist should take to provide good customer service?

A) Ask the patient to come back later

B) Ignore the delay and proceed with the draw

C) Apologize for the wait and complete the draw professionally

D) Tell the patient it's not your fault

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17) Which of the following is the fastest-growing type of facility that provides job opportunities for phlebotomists?

A) Ambulatory care centers

B) Physician offices

C) Insurance companies

D) Home healthcare

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18) Surgically removed body tissues are prepared and stained by

A) tissuologists

B) cytologists

C) hematologists

D) histologists

19 / 26

19) Customer service would least likely include

A) complexity

B) flexibility

C) common courtesy

D) professionalism

20 / 26

20) Restoration of maximum movement and functional ability is the purpose of

A) physical therapy

B) respiratory therapy

C) occupational therapy

D) orthopedics

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21) Evaluate which of the following scenarios would best contribute to customer satisfaction.

A) A phlebotomist fumbles with equipment assembly prior to the blood collection procedure.

B) A medical assistant is always dressed in the latest fashions and jewelry.

C) A medical office receptionist tells a patient to “have a seat” without making eye contact.

D) A healthcare worker encounters a lost visitor and assists this person to his destination.

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22) Prepared body tissues are examined and a diagnosis is made by

A) cytologists

B) tissuologists

C) histologists

D) pathologists

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23) In some facilities, phlebotomists are trained as patient care technicians with duties that include which of the following? (Choose all that apply.)

A) ECG

B) CPR

C) Patient transport

D) Basic first aid

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24) The study of the body’s resistance to disease is the function of

A) clinical chemistry

B) microbiology

C) immunology

D) histology

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25) A college dean who wants to offer a phlebotomy training program would seek approval from which organization that sets standards for phlebotomy training programs?

A) CLSI

B) NAACLS

C) CAP

D) OSHA

26 / 26

26) The assessment and treatment of breathing disorders are the functions of which medical specialty?

A) Physical therapy

B) Endocrinology

C) Diagnostic imaging

D) Respiratory care

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See also:

FREE Phlebotomy Practice Test 2025 Official Study Guide [PDF]