Phlebotomy CPT Practice Test Chapter 1 Quiz 2025

Last Updated on April 17, 2025

Phlebotomy Practice Test Chapter 1 Quiz Questions Answers. This test is designed for Certified Phlebotomy Technician (CPT). This chapter introduces the role of the phlebotomist in delivering healthcare. It includes information about the phlebotomist’s duties in several healthcare settings.

Additionally, it provides a brief overview of various disciplines within the healthcare field, including the medical laboratory. The chapter also describes the governmental agencies that regulate the collection, handling, and testing of specimens.

Phlebotomy Practice Test Chapter 1

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Phlebotomy Practice Test Chapter 1

CPT - Phlebotomy Practice Test
Chapter 1: Phlebotomy and Healthcare
Total Items: 26
Time Limit: NA

1 / 26

1) Which specialty recommends treatment plans based on therapeutic drug monitoring results from the laboratory?

A) Nuclear medicine

B) Pharmacy

C) Surgery

D) Radiology

2 / 26

2) Prepared body tissues are examined and a diagnosis is made by

A) cytologists

B) pathologists

C) tissuologists

D) histologists

3 / 26

3) Restoration of maximum movement and functional ability is the purpose of

A) occupational therapy

B) physical therapy

C) respiratory therapy

D) orthopedics

4 / 26

4) A phlebotomist may perform which level of testing? (Choose all that apply.)

A) High Complexity Testing

B) Waived Testing

C) Moderate Complexity Testing

5 / 26

5) Barriers that can interfere with clear communication include all of these except

A) fear and anxiety

B) eye contact

C) pain or discomfort

D) television viewing

6 / 26

6) A hospitalized patient only speaks Spanish, and the phlebotomist does not understand the language. What is the correct next step?

A) Use hand gestures to get consent

B) Delay the draw and find a qualified interpreter

C) Ask another patient to translate

D) Proceed with the blood collection

7 / 26

7) A patient is having blood work done during her lunch break and has waited 25 minutes. What should a phlebotomist do to provide good customer service?

A) Explain how busy the lab is and ignore her frustration

B) Ask her to calm down and wait quietly

C) Apologize sincerely and complete the draw quickly and professionally

D) Tell her to come another day

8 / 26

8) A patient has waited 25 minutes for a blood draw during her lunch break. What is the best action a phlebotomist should take to provide good customer service?

A) Apologize for the wait and complete the draw professionally

B) Ignore the delay and proceed with the draw

C) Tell the patient it's not your fault

D) Ask the patient to come back later

9 / 26

9) Surgically removed body tissues are prepared and stained by

A) cytologists

B) hematologists

C) tissuologists

D) histologists

10 / 26

10) Which of the following is not a phlebotomist’s duty?

A) Venipuncture

B) Aseptic procedures

C) Dermal/Capillary puncture

D) Surgery assistance

11 / 26

11) A phlebotomist enters a patient's room but realizes the patient only speaks Spanish. What should the phlebotomist do?

A) Get a qualified interpreter before proceeding

B) Ask the patient to write down what they mean

C) Proceed with the blood draw anyway

D) Use hand gestures to communicate

12 / 26

12) Evaluate which of the following scenarios would best contribute to customer satisfaction.

A) A medical assistant is always dressed in the latest fashions and jewelry.

B) A healthcare worker encounters a lost visitor and assists this person to his destination.

C) A medical office receptionist tells a patient to “have a seat” without making eye contact.

D) A phlebotomist fumbles with equipment assembly prior to the blood collection procedure.

13 / 26

13) A home visit patient becomes agitated and refuses to have blood drawn, using aggressive language. What is the most appropriate response from the phlebotomist?

A) Argue with the patient

B) Leave without responding

C) Remain calm, explain the process, and offer to reschedule

D) Call the police

14 / 26

14) A home-visit patient becomes angry and refuses a blood draw, saying it’s not helping and yelling insults. How should the phlebotomist respond?

A) Leave immediately without saying anything

B) Threaten to report the patient

C) Argue with the patient

D) Stay calm, acknowledge the patient’s feelings, and offer to reschedule

15 / 26

15) Cross-matching of donated blood with a recipient is the function of

A) cytology

B) immunology

C) histology

D) immunohematology

16 / 26

16) Which specialty uses ionizing radiation to produce diagnostic images?

A) Nuclear medicine

B) Surgery

C) Orthopedics

D) Pathology

17 / 26

17) The diagnosis and treatment of conditions pertaining to the heart and circulatory system are the functions of which medical specialty?

A) Anesthesiology

B) Cardiology

C) Respiratory therapy

D) Electroencephalography

18 / 26

18) Customer service would least likely include

A) complexity

B) common courtesy

C) flexibility

D) professionalism

19 / 26

19) A college dean who wants to offer a phlebotomy training program would seek approval from which organization that sets standards for phlebotomy training programs?

A) OSHA

B) NAACLS

C) CAP

D) CLSI

20 / 26

20) The assessment and treatment of breathing disorders are the functions of which medical specialty?

A) Respiratory care

B) Diagnostic imaging

C) Physical therapy

D) Endocrinology

21 / 26

21) A phlebotomist’s role may include which of the following? (Choose all that apply.)

A) instructing patients on non-blood specimen collection

B) packaging specimens for transport

C) blood donor collection (with additional training)

D) delivering specimens to appropriate laboratory sections

22 / 26

22) Which of the following is the fastest-growing type of facility that provides job opportunities for phlebotomists?

A) Insurance companies

B) Home healthcare

C) Ambulatory care centers

D) Physician offices

23 / 26

23) In some facilities, phlebotomists are trained as patient care technicians with duties that include which of the following? (Choose all that apply.)

A) Basic first aid

B) CPR

C) ECG

D) Patient transport

24 / 26

24) Which of the following would least likely be the role of a phlebotomist?

A) performing high complexity laboratory tests

B) interpretation of provider orders for laboratory testing

C) assisting other healthcare professionals with specimen collection

D) providing laboratory test results to ordering provider

25 / 26

25) CLIA classifies laboratories based on

A) size of the laboratory

B) complexity of tests performed

C) number of employees

D) number of tests performed

26 / 26

26) The study of the body’s resistance to disease is the function of

A) histology

B) immunology

C) microbiology

D) clinical chemistry

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See also:

FREE Phlebotomy Practice Test 2025 Official Study Guide [PDF]