Phlebotomy CPT Practice Test Chapter 1 Quiz 2025

Last Updated on April 17, 2025

Phlebotomy Practice Test Chapter 1 Quiz Questions Answers. This test is designed for Certified Phlebotomy Technician (CPT). This chapter introduces the role of the phlebotomist in delivering healthcare. It includes information about the phlebotomist’s duties in several healthcare settings.

Additionally, it provides a brief overview of various disciplines within the healthcare field, including the medical laboratory. The chapter also describes the governmental agencies that regulate the collection, handling, and testing of specimens.

Phlebotomy Practice Test Chapter 1

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Phlebotomy Practice Test Chapter 1

CPT - Phlebotomy Practice Test
Chapter 1: Phlebotomy and Healthcare
Total Items: 26
Time Limit: NA

1 / 26

1) CLIA classifies laboratories based on

A) number of employees

B) complexity of tests performed

C) size of the laboratory

D) number of tests performed

2 / 26

2) A phlebotomist enters a patient's room but realizes the patient only speaks Spanish. What should the phlebotomist do?

A) Use hand gestures to communicate

B) Get a qualified interpreter before proceeding

C) Ask the patient to write down what they mean

D) Proceed with the blood draw anyway

3 / 26

3) The study of the body’s resistance to disease is the function of

A) microbiology

B) immunology

C) histology

D) clinical chemistry

4 / 26

4) A home-visit patient becomes angry and refuses a blood draw, saying it’s not helping and yelling insults. How should the phlebotomist respond?

A) Threaten to report the patient

B) Argue with the patient

C) Stay calm, acknowledge the patient’s feelings, and offer to reschedule

D) Leave immediately without saying anything

5 / 26

5) A phlebotomist may perform which level of testing? (Choose all that apply.)

A) Moderate Complexity Testing

B) Waived Testing

C) High Complexity Testing

6 / 26

6) A hospitalized patient only speaks Spanish, and the phlebotomist does not understand the language. What is the correct next step?

A) Ask another patient to translate

B) Delay the draw and find a qualified interpreter

C) Proceed with the blood collection

D) Use hand gestures to get consent

7 / 26

7) In some facilities, phlebotomists are trained as patient care technicians with duties that include which of the following? (Choose all that apply.)

A) ECG

B) Patient transport

C) CPR

D) Basic first aid

8 / 26

8) A patient is having blood work done during her lunch break and has waited 25 minutes. What should a phlebotomist do to provide good customer service?

A) Explain how busy the lab is and ignore her frustration

B) Tell her to come another day

C) Ask her to calm down and wait quietly

D) Apologize sincerely and complete the draw quickly and professionally

9 / 26

9) Surgically removed body tissues are prepared and stained by

A) cytologists

B) hematologists

C) histologists

D) tissuologists

10 / 26

10) Which specialty uses ionizing radiation to produce diagnostic images?

A) Nuclear medicine

B) Orthopedics

C) Pathology

D) Surgery

11 / 26

11) A home visit patient becomes agitated and refuses to have blood drawn, using aggressive language. What is the most appropriate response from the phlebotomist?

A) Leave without responding

B) Remain calm, explain the process, and offer to reschedule

C) Argue with the patient

D) Call the police

12 / 26

12) The diagnosis and treatment of conditions pertaining to the heart and circulatory system are the functions of which medical specialty?

A) Cardiology

B) Anesthesiology

C) Respiratory therapy

D) Electroencephalography

13 / 26

13) A college dean who wants to offer a phlebotomy training program would seek approval from which organization that sets standards for phlebotomy training programs?

A) OSHA

B) CAP

C) NAACLS

D) CLSI

14 / 26

14) Barriers that can interfere with clear communication include all of these except

A) eye contact

B) pain or discomfort

C) fear and anxiety

D) television viewing

15 / 26

15) A phlebotomist’s role may include which of the following? (Choose all that apply.)

A) instructing patients on non-blood specimen collection

B) packaging specimens for transport

C) blood donor collection (with additional training)

D) delivering specimens to appropriate laboratory sections

16 / 26

16) Which of the following would least likely be the role of a phlebotomist?

A) performing high complexity laboratory tests

B) interpretation of provider orders for laboratory testing

C) providing laboratory test results to ordering provider

D) assisting other healthcare professionals with specimen collection

17 / 26

17) Customer service would least likely include

A) common courtesy

B) professionalism

C) complexity

D) flexibility

18 / 26

18) Cross-matching of donated blood with a recipient is the function of

A) histology

B) immunology

C) cytology

D) immunohematology

19 / 26

19) Evaluate which of the following scenarios would best contribute to customer satisfaction.

A) A medical office receptionist tells a patient to “have a seat” without making eye contact.

B) A medical assistant is always dressed in the latest fashions and jewelry.

C) A phlebotomist fumbles with equipment assembly prior to the blood collection procedure.

D) A healthcare worker encounters a lost visitor and assists this person to his destination.

20 / 26

20) The assessment and treatment of breathing disorders are the functions of which medical specialty?

A) Endocrinology

B) Physical therapy

C) Respiratory care

D) Diagnostic imaging

21 / 26

21) A patient has waited 25 minutes for a blood draw during her lunch break. What is the best action a phlebotomist should take to provide good customer service?

A) Tell the patient it's not your fault

B) Apologize for the wait and complete the draw professionally

C) Ask the patient to come back later

D) Ignore the delay and proceed with the draw

22 / 26

22) Prepared body tissues are examined and a diagnosis is made by

A) cytologists

B) tissuologists

C) histologists

D) pathologists

23 / 26

23) Restoration of maximum movement and functional ability is the purpose of

A) occupational therapy

B) orthopedics

C) respiratory therapy

D) physical therapy

24 / 26

24) Which of the following is not a phlebotomist’s duty?

A) Venipuncture

B) Aseptic procedures

C) Surgery assistance

D) Dermal/Capillary puncture

25 / 26

25) Which specialty recommends treatment plans based on therapeutic drug monitoring results from the laboratory?

A) Surgery

B) Pharmacy

C) Radiology

D) Nuclear medicine

26 / 26

26) Which of the following is the fastest-growing type of facility that provides job opportunities for phlebotomists?

A) Home healthcare

B) Physician offices

C) Insurance companies

D) Ambulatory care centers

Your score is

See also:

FREE Phlebotomy Practice Test 2025 Official Study Guide [PDF]