Phlebotomy CPT Practice Test Chapter 1 Quiz 2026

Last Updated on October 2, 2026

Phlebotomy Practice Test Chapter 1 Quiz Questions Answers. This test is designed for Certified Phlebotomy Technician (CPT). This chapter introduces the role of the phlebotomist in delivering healthcare. It includes information about the phlebotomist’s duties in several healthcare settings.

Additionally, it provides a brief overview of various disciplines within the healthcare field, including medical laboratory science. The chapter also describes the governmental agencies that regulate the collection, handling, and testing of specimens.

Phlebotomy Practice Test Chapter 1

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Phlebotomy Practice Test Chapter 1

CPT - Phlebotomy Practice Test
Chapter 1: Phlebotomy and Healthcare
Total Items: 26
Time Limit: NA

1 / 26

1) Which specialty uses ionizing radiation to produce diagnostic images?

A) Orthopedics

B) Nuclear medicine

C) Pathology

D) Surgery

2 / 26

2) Which of the following would least likely be the role of a phlebotomist?

A) interpretation of provider orders for laboratory testing

B) assisting other healthcare professionals with specimen collection

C) providing laboratory test results to ordering provider

D) performing high complexity laboratory tests

3 / 26

3) A hospitalized patient only speaks Spanish, and the phlebotomist does not understand the language. What is the correct next step?

A) Use hand gestures to get consent

B) Ask another patient to translate

C) Delay the draw and find a qualified interpreter

D) Proceed with the blood collection

4 / 26

4) CLIA classifies laboratories based on

A) complexity of tests performed

B) size of the laboratory

C) number of employees

D) number of tests performed

5 / 26

5) Which of the following is not a phlebotomist’s duty?

A) Surgery assistance

B) Aseptic procedures

C) Dermal/Capillary puncture

D) Venipuncture

6 / 26

6) A phlebotomist enters a patient's room but realizes the patient only speaks Spanish. What should the phlebotomist do?

A) Get a qualified interpreter before proceeding

B) Ask the patient to write down what they mean

C) Use hand gestures to communicate

D) Proceed with the blood draw anyway

7 / 26

7) The study of the body’s resistance to disease is the function of

A) microbiology

B) immunology

C) clinical chemistry

D) histology

8 / 26

8) Surgically removed body tissues are prepared and stained by

A) histologists

B) hematologists

C) tissuologists

D) cytologists

9 / 26

9) Which specialty recommends treatment plans based on therapeutic drug monitoring results from the laboratory?

A) Nuclear medicine

B) Surgery

C) Pharmacy

D) Radiology

10 / 26

10) Barriers that can interfere with clear communication include all of these except

A) fear and anxiety

B) eye contact

C) television viewing

D) pain or discomfort

11 / 26

11) A college dean who wants to offer a phlebotomy training program would seek approval from which organization that sets standards for phlebotomy training programs?

A) OSHA

B) CLSI

C) NAACLS

D) CAP

12 / 26

12) A home visit patient becomes agitated and refuses to have blood drawn, using aggressive language. What is the most appropriate response from the phlebotomist?

A) Remain calm, explain the process, and offer to reschedule

B) Call the police

C) Argue with the patient

D) Leave without responding

13 / 26

13) In some facilities, phlebotomists are trained as patient care technicians with duties that include which of the following? (Choose all that apply.)

A) Patient transport

B) CPR

C) Basic first aid

D) ECG

14 / 26

14) Prepared body tissues are examined and a diagnosis is made by

A) pathologists

B) tissuologists

C) cytologists

D) histologists

15 / 26

15) Cross-matching of donated blood with a recipient is the function of

A) cytology

B) immunohematology

C) immunology

D) histology

16 / 26

16) Evaluate which of the following scenarios would best contribute to customer satisfaction.

A) A phlebotomist fumbles with equipment assembly prior to the blood collection procedure.

B) A medical assistant is always dressed in the latest fashions and jewelry.

C) A healthcare worker encounters a lost visitor and assists this person to his destination.

D) A medical office receptionist tells a patient to “have a seat” without making eye contact.

17 / 26

17) Restoration of maximum movement and functional ability is the purpose of

A) respiratory therapy

B) orthopedics

C) physical therapy

D) occupational therapy

18 / 26

18) A patient has waited 25 minutes for a blood draw during her lunch break. What is the best action a phlebotomist should take to provide good customer service?

A) Apologize for the wait and complete the draw professionally

B) Tell the patient it's not your fault

C) Ask the patient to come back later

D) Ignore the delay and proceed with the draw

19 / 26

19) Customer service would least likely include

A) professionalism

B) flexibility

C) common courtesy

D) complexity

20 / 26

20) A home-visit patient becomes angry and refuses a blood draw, saying it’s not helping and yelling insults. How should the phlebotomist respond?

A) Argue with the patient

B) Stay calm, acknowledge the patient’s feelings, and offer to reschedule

C) Leave immediately without saying anything

D) Threaten to report the patient

21 / 26

21) The diagnosis and treatment of conditions pertaining to the heart and circulatory system are the functions of which medical specialty?

A) Respiratory therapy

B) Electroencephalography

C) Cardiology

D) Anesthesiology

22 / 26

22) The assessment and treatment of breathing disorders are the functions of which medical specialty?

A) Physical therapy

B) Endocrinology

C) Respiratory care

D) Diagnostic imaging

23 / 26

23) A patient is having blood work done during her lunch break and has waited 25 minutes. What should a phlebotomist do to provide good customer service?

A) Ask her to calm down and wait quietly

B) Tell her to come another day

C) Apologize sincerely and complete the draw quickly and professionally

D) Explain how busy the lab is and ignore her frustration

24 / 26

24) A phlebotomist may perform which level of testing? (Choose all that apply.)

A) Waived Testing

B) Moderate Complexity Testing

C) High Complexity Testing

25 / 26

25) Which of the following is the fastest-growing type of facility that provides job opportunities for phlebotomists?

A) Home healthcare

B) Ambulatory care centers

C) Physician offices

D) Insurance companies

26 / 26

26) A phlebotomist’s role may include which of the following? (Choose all that apply.)

A) delivering specimens to appropriate laboratory sections

B) blood donor collection (with additional training)

C) packaging specimens for transport

D) instructing patients on non-blood specimen collection

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See also:

Chapter-wise Practice Test