Phlebotomy CPT Practice Test Chapter 1 Quiz 2025

Last Updated on April 17, 2025

Phlebotomy Practice Test Chapter 1 Quiz Questions Answers. This test is designed for Certified Phlebotomy Technician (CPT). This chapter introduces the role of the phlebotomist in delivering healthcare. It includes information about the phlebotomist’s duties in several healthcare settings.

Additionally, it provides a brief overview of various disciplines within the healthcare field, including the medical laboratory. The chapter also describes the governmental agencies that regulate the collection, handling, and testing of specimens.

Phlebotomy Practice Test Chapter 1

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Phlebotomy Practice Test Chapter 1

CPT - Phlebotomy Practice Test
Chapter 1: Phlebotomy and Healthcare
Total Items: 26
Time Limit: NA

1 / 26

1) Which of the following is not a phlebotomist’s duty?

A) Surgery assistance

B) Venipuncture

C) Dermal/Capillary puncture

D) Aseptic procedures

2 / 26

2) CLIA classifies laboratories based on

A) complexity of tests performed

B) number of tests performed

C) number of employees

D) size of the laboratory

3 / 26

3) In some facilities, phlebotomists are trained as patient care technicians with duties that include which of the following? (Choose all that apply.)

A) CPR

B) Basic first aid

C) Patient transport

D) ECG

4 / 26

4) Cross-matching of donated blood with a recipient is the function of

A) immunohematology

B) histology

C) immunology

D) cytology

5 / 26

5) A hospitalized patient only speaks Spanish, and the phlebotomist does not understand the language. What is the correct next step?

A) Use hand gestures to get consent

B) Proceed with the blood collection

C) Ask another patient to translate

D) Delay the draw and find a qualified interpreter

6 / 26

6) A phlebotomist’s role may include which of the following? (Choose all that apply.)

A) blood donor collection (with additional training)

B) delivering specimens to appropriate laboratory sections

C) instructing patients on non-blood specimen collection

D) packaging specimens for transport

7 / 26

7) A patient is having blood work done during her lunch break and has waited 25 minutes. What should a phlebotomist do to provide good customer service?

A) Apologize sincerely and complete the draw quickly and professionally

B) Explain how busy the lab is and ignore her frustration

C) Ask her to calm down and wait quietly

D) Tell her to come another day

8 / 26

8) The diagnosis and treatment of conditions pertaining to the heart and circulatory system are the functions of which medical specialty?

A) Electroencephalography

B) Cardiology

C) Anesthesiology

D) Respiratory therapy

9 / 26

9) Prepared body tissues are examined and a diagnosis is made by

A) cytologists

B) histologists

C) tissuologists

D) pathologists

10 / 26

10) A college dean who wants to offer a phlebotomy training program would seek approval from which organization that sets standards for phlebotomy training programs?

A) NAACLS

B) CAP

C) CLSI

D) OSHA

11 / 26

11) The assessment and treatment of breathing disorders are the functions of which medical specialty?

A) Diagnostic imaging

B) Endocrinology

C) Respiratory care

D) Physical therapy

12 / 26

12) A home-visit patient becomes angry and refuses a blood draw, saying it’s not helping and yelling insults. How should the phlebotomist respond?

A) Leave immediately without saying anything

B) Stay calm, acknowledge the patient’s feelings, and offer to reschedule

C) Threaten to report the patient

D) Argue with the patient

13 / 26

13) Surgically removed body tissues are prepared and stained by

A) tissuologists

B) histologists

C) hematologists

D) cytologists

14 / 26

14) Which of the following is the fastest-growing type of facility that provides job opportunities for phlebotomists?

A) Insurance companies

B) Home healthcare

C) Ambulatory care centers

D) Physician offices

15 / 26

15) Evaluate which of the following scenarios would best contribute to customer satisfaction.

A) A medical office receptionist tells a patient to “have a seat” without making eye contact.

B) A healthcare worker encounters a lost visitor and assists this person to his destination.

C) A medical assistant is always dressed in the latest fashions and jewelry.

D) A phlebotomist fumbles with equipment assembly prior to the blood collection procedure.

16 / 26

16) Which specialty recommends treatment plans based on therapeutic drug monitoring results from the laboratory?

A) Pharmacy

B) Nuclear medicine

C) Surgery

D) Radiology

17 / 26

17) A home visit patient becomes agitated and refuses to have blood drawn, using aggressive language. What is the most appropriate response from the phlebotomist?

A) Leave without responding

B) Call the police

C) Argue with the patient

D) Remain calm, explain the process, and offer to reschedule

18 / 26

18) Which specialty uses ionizing radiation to produce diagnostic images?

A) Orthopedics

B) Surgery

C) Nuclear medicine

D) Pathology

19 / 26

19) Customer service would least likely include

A) complexity

B) professionalism

C) common courtesy

D) flexibility

20 / 26

20) A phlebotomist enters a patient's room but realizes the patient only speaks Spanish. What should the phlebotomist do?

A) Get a qualified interpreter before proceeding

B) Use hand gestures to communicate

C) Ask the patient to write down what they mean

D) Proceed with the blood draw anyway

21 / 26

21) Restoration of maximum movement and functional ability is the purpose of

A) physical therapy

B) occupational therapy

C) orthopedics

D) respiratory therapy

22 / 26

22) Which of the following would least likely be the role of a phlebotomist?

A) performing high complexity laboratory tests

B) providing laboratory test results to ordering provider

C) interpretation of provider orders for laboratory testing

D) assisting other healthcare professionals with specimen collection

23 / 26

23) A phlebotomist may perform which level of testing? (Choose all that apply.)

A) Moderate Complexity Testing

B) High Complexity Testing

C) Waived Testing

24 / 26

24) The study of the body’s resistance to disease is the function of

A) clinical chemistry

B) microbiology

C) immunology

D) histology

25 / 26

25) Barriers that can interfere with clear communication include all of these except

A) eye contact

B) television viewing

C) fear and anxiety

D) pain or discomfort

26 / 26

26) A patient has waited 25 minutes for a blood draw during her lunch break. What is the best action a phlebotomist should take to provide good customer service?

A) Ignore the delay and proceed with the draw

B) Tell the patient it's not your fault

C) Apologize for the wait and complete the draw professionally

D) Ask the patient to come back later

Your score is

See also:

FREE Phlebotomy Practice Test 2025 Official Study Guide [PDF]